KINSONA TERMS OF SERVICE

Last Updated: October 14, 2026

Welcome to Kinsona. Please read these Terms of Service carefully before accessing or using our platform.

1. INTRODUCTION AND ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a binding legal agreement between you ("User," "you," or "your") and KINSONA ("Kinsona," "we," "us," or "our"). These Terms govern your access to and use of the Kinsona website, mobile applications, membership interfaces, and related booking services (collectively, the "Service").

By creating an account, browsing listings, utilizing our interactive tools, or executing a booking through the Service, you expressly agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you are strictly prohibited from using the Service and must cease usage immediately.

You must be at least 18 years of age (or the age of majority in your legal jurisdiction) to establish an account, maintain membership, or initiate booking transactions.

2. DESCRIPTION OF SERVICE AND THE INTERMEDIARY MODEL

A. Third-Party Fulfillment Agency: Kinsona operates exclusively as a technological presentation interface, marketplace aggregator, and intermediary software layer. Kinsona does not own, manage, operate, control, or license any lodging properties, accommodations, physical travel inventory, or hotel rooms. All bookings processed through the Kinsona interface are fulfilled directly via independent global travel aggregation and logistics providers and their respective local property managers or hoteliers.
B. The Cost-Plus Pricing Structure: Kinsona utilizes an explicit, transparent cost-plus pricing framework. The core pricing tier presented to the User represents the un-marked-up net rate provided to Kinsona by its clearing suppliers ("Negotiated Room Rate"). To sustain the platform's service infrastructure, Kinsona appends a flat administration Platform Fee and a small platform transaction fee on each booking, which are fully disclosed to the User prior to payment checkout.
C. Heuristic Competitor Price Benchmarking ("Retail Estimates"): Throughout the Service interface—including user dashboards, checkout screens, and dynamic social sharing modules—Kinsona displays comparative metrics labeled as "Estimated Standard Retail Rate", "Estimated Competitor Prices", or "Savings Approximations". The User expressly acknowledges and agrees that:
These metrics are generated via a structured mathematical heuristic calculated using an industry-standard 20% to 25% corporate markup average typically implemented by major legacy Online Travel Agencies (OTAs).
Kinsona does not perform real-time automated web scraping, live API polling, or localized matching against the live public interfaces of individual third-party booking networks (such as Expedia, Booking.com, Priceline, or Agoda).
These numbers serve strictly as non-binding promotional evaluations and estimated baseline benchmarks. Kinsona makes no warranty regarding the precise, real-time accuracy of external competitive market rates.

3. MEMBERSHIP, ACCOUNTS, AND SOCIAL SHARING MECHANICS

A. Account Security and Credentials: Membership to Kinsona is currently free, subject to the conditions outlined herein. You must provide accurate, current, and complete information during the registration process. You are entirely responsible for maintaining the privacy, security, and access tokens of your account logins, including third-party OAuth provider handshakes (e.g., Google, Apple, or Microsoft identity handshakes). Kinsona reserves the right to suspend or terminate accounts for fraud, abuse, violation of these Terms, or misuse of promotional credits.
B. Automated Image Generation and Social Sharing License: The platform features interactive functionality allowing members to convert their personal financial transaction breakdowns into a custom 1080px × 1080px branded square image ("Transparent Receipt Share") for publication on external social networks (e.g., X, LinkedIn, Reddit). By utilizing this sharing mechanism, the User acknowledges and agrees that:
The platform automatically scrubs all sensitive metadata, full legal names, credit card details, tracking strings, and exact operational transaction keys from the exported graphic file to preserve User privacy.
Sharing actions dynamically bundle a public marketing referral link pointing back to Kinsona's public landing domain (https://kinsona.com).
The User assumes sole legal and civil responsibility for publishing this asset on public personal profiles and agrees to comply with the respective content terms of use governing those external third-party networks.

4. BOOKINGS, PAYMENTS, AND CANCELLATIONS

A. Direct Accommodation Contract: When you execute a booking through the Service, you enter into a direct, binding contract for hotel accommodation with the hotel or the applicable supplier. Your reservation is strictly subject to that supplier's individual terms, conditions, and cancellation policies, which are disclosed to you prior to complete execution.
B. Payment Processing and Merchant of Record: Payments are processed securely via Kinsona’s third-party payment and booking infrastructure partner(s). The third-party network operates as the Merchant of Record. By completing a booking, you authorize Kinsona and/or its contractually designated payment partners to charge your selected payment method for the full displayed total, encompassing the Room Total, applicable Platform Fees, transaction fees, and any applied Vault credit.
C. Cancellations and Refunds: Cancellation terms vary by rate tier and specific supplier rules. In the event of a valid cancellation processed within the supplier’s allowed refund windows:
Credit card refunds are fully governed, processed, and finalized by our third-party payment partner acting as the Merchant of Record and follow their specific banking timelines.
Any portions of the booking settled via promotional Vault credit will be refunded exclusively as Vault credit and cannot under any circumstances be converted into cash, cash equivalents, or credit card refunds.

5. VAULT CREDIT, PROMOTIONAL INCENTIVES, AND FUTURE FEATURES

A. Vault Credit Terms: "Vault credit" refers to a promotional, non-transferable account credit issued solely at Kinsona's corporate discretion. Vault credit holds zero cash value, cannot be redeemed for legal tender or cash equivalents, and may be modified, suspended, or discontinued at any time. While current system architecture specifies that Vault credit does not expire, Kinsona reserves the right to adjust expiration policies or forfeit balances in cases of account abandonment, membership termination, or fraudulent activity.
B. Preview and "Coming Soon" Features: Any loyalty structures, cashback reward programs, points systems, or milestone achievements designated as "coming soon" or presented as a preview are not currently active. Kinsona makes no guarantees, commitments, or structural representations that these features will officially launch or remain viable.

6. DATA ACCURACY AND PROHIBITED CONDUCT

A. Accuracy of Travel Listings: Kinsona relies on third-party suppliers for real-time hotel content, pricing, inventory, and room availability. While we employ commercial efforts to display accurate metrics, availability and pricing remain fluid and subject to change without notice until a booking is officially confirmed. Kinsona is not liable for errors, omissions, or inaccuracies in supplier-provided content, including photos, descriptions, map placements, and amenity lists.
B. Prohibited Conduct: Users explicitly agree not to engage in the following restricted activities:
Creating multiple accounts to exploit sign-up incentives, promotional referral structures, or Vault credit balances.
Deploying automated mechanisms (including bots, scrapers, crawlers, or spiders) to access, monitor, or harvest data from the Service.
Bypassing, disabling, or undermining platform security protocols, rate-limiting frameworks, or fraud-prevention modules.
Processing transactions using fraudulent, unauthorized, or stolen payment credentials.
Reselling, commercializing, or redistributing bookings or memberships acquired through the Service without the express, written consent of Kinsona.

7. COMPREHENSIVE LIMITATION OF LIABILITY AND DISCLAIMERS

A. "As-Is" Provision: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. KINSONA DOES NOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR-FREE PLATFORM OPERATION.
B. Supplier Errors and Property Deficiencies: BECAUSE ALL PHYSICAL LOGISTICS, PROPERTY MANAGEMENT, AND ACCOMMODATIONS ARE CONTROLLED ENTIRELY BY INDEPENDENT EXTERNAL OPERATORS, KINSONA, ITS PARENT ENTITY, SUBSIDIARIES, OFFICERS, AND DIRECTORS SHALL BEAR ZERO CIVIL OR FINANCIAL LIABILITY FOR PROPERTY OVERBOOKINGS, ROOM UNAVAILABILITY, OPERATIONAL INTERRUPTIONS, PROPERTY MAINTENANCE FAILURES, DYNAMIC SUPPLIER PRICE ADJUSTMENTS, LOCALIZED TOURIST TAXES, RESORT FEES, BODILY INJURIES, PROPERTY DAMAGE, PERSONAL INJURY, DEATH, OR UNEXPECTED RESERVATION CANCELLATIONS INITIATED BY THE HOTEL OR THE API SUPPLIER.
C. Financial Cap on Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE JURISDICTION, THE COLLECTIVE, AGGREGATE LIABILITY OF KINSONA ARISING OUT of, OR RELATED TO, ANY BOOKING TRANSACTION SHALL NEVER EXCEED THE TOTAL DOLLAR AMOUNT PAID BY THE USER DIRECTLY TO KINSONA UNDER THE SPECIFIED PLATFORM FEE AND APPLICABLE PLATFORM TRANSACTION FEE CATEGORIES FOR THAT SINGULAR TRANSACTION. THE CUSTOMER COMPLETELY AND IRREVOCABLY WAIVES ANY CLAIMS TO INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL FINANCIAL DAMAGES.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Kinsona, its parent corporations, subsidiaries, affiliates, officers, directors, employees, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your misuse of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your social sharing activity or content caused damage to a third party.

9. MANDATORY DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER

A. Pre-Arbitration Consultation Process: In the event of a commercial, contractual, or structural financial dispute, the User agrees to first submit a formal, documented grievance to Kinsona Support (info@kinsona.com). Both parties pledge to participate in good faith in an informal, alternative dispute resolution (ADR) period for a minimum duration of thirty (30) business days before pursuing formal legal escalations.
B. Binding Arbitration Clause: If alternative resolutions fail, all disputes, claims, controversies, or legal actions arising out of your booking, account use, membership, or these Terms shall be settled exclusively via final and binding individual arbitration administered by the American Arbitration Association (AAA) or equivalent regional arbitration systems within Kinsona's home state jurisdiction of incorporation, applying Michigan law without regard to conflict of law principles.
C. Class Action Waiver: THE USER AND KINSONA EXPRESSLY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY. YOU COMPLETELY FORFEIT THE LEGAL RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE, LEAD PLAINTIFF, OR CLASS MEMBER IN ANY CLASS-ACTION LAWSUIT, CONSOLIDATED MULTI-PARTY LAWSUIT, OR REPRESENTATIVE CORPORATE LITIGATION.

10. CHANGES TO THE TERMS

Kinsona reserves the right, in its sole discretion, to update or modify these Terms at any time. Material changes will be communicated via the platform interface or sent directly via the email address tied to your account. Continued use of the Service after changes take effect constitutes your formal, legally binding acceptance of the revised Terms.

11. CONTACT US

If you have any questions or require clarification regarding these Terms, you may reach out to corporate support at: support@kinsona.com.